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Agents, scripting software, permits and Texas!

Another Monday, another mail sack! Today Ryan covers: agents, scripting software, permits and Texas. Like, Favorite and SHARE ...
CRM Buyer

RightNow Adds Agent Scripting to Contact Center Toolbox

RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...