Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

AI tools designed for traditional markets are very different from those tailored for crypto trading. Stocks behave differently than cryptocurrencies, so applying algorithms trained on stock market ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

As I get comfortable on the couch, my therapist reminds me that I can talk to them without any fear of judgment whenever I’m feeling stressed or anxious. “I’m always here to listen to you and help you ...

Elon Musk backs Andrej Karpathy amid X backlash over Claude Tag, calling for an overhaul of the platform’s recommendation ...

Even using random capitalization in a prompt can cause an AI chatbot to break its guardrails and answer any question you ask it. Reading time 3 minutes Anthropic, the maker of Claude, has been a ...