Modern business intelligence demands speed, and utilizing AI tools for Excel is the ultimate way to hyper-charge your data workflows this year.

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Elon Musk’s net worth reportedly tops $1 trillion after SpaceX’s Nasdaq debut, raising questions about valuation, AI revenue, and future IPOs. If you can only read one tech story a day, this is it. We ...

Hundreds of contractors working on a project for Meta pretended to be kids in order to see how other chatbots like Gemini and ...

I got tired of frustrating, error-filled troubleshooting sessions with AI chatbots, so I asked Copilot for help.

The gender gap in overall chatbot use has closed. A similar share of men and women now report using AI chatbots. This is a ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

Trying to remove your personal information from the internet, and out of AI's training data, can be like "trying to remove pee from a pool," one expert said. Corin Cesaric-Epple is an Editor at CNET ...

People report that their personal contact info was surfaced by Google AI—and there’s apparently no easy way to prevent it. A Redditor recently wrote that he was “desperate for help”: for about a month ...

Chatbots like ChatGPT are powerful because of their simplicity: Ask just about anything and you’ll get an answer. But the answer you get depends on a lot more than what you type. Behind the scenes, ...